Reference

Read These Terms Before You Open Your Account

Everything that governs your account on wolzabet — how you deposit with PayPal, Venmo, or Play+, how withdrawals are processed, what you can and can't do in the lobby — is set out in these terms.

Account eligibility by statePayPal, Venmo & Play+ wallet rulesWithdrawal verification stepsAccount conduct standardsHow to request changes or close your account
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wolzabet Read These Terms Before You Open Your Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are things we take seriously on a technical level, not just a policy level. Here is what we do in practice and who to contact when something needs to change.

Data Retention

We retain your account data and transaction history for as long as required by applicable law. You can request a summary of the data we hold at any time through live chat or email support.

Cookie Use

We use session and preference cookies to keep your wallet state consistent across desktop and mobile. You can manage cookie preferences in your account settings without affecting your ability to deposit or withdraw.

Identity Verification

Withdrawals to PayPal, Venmo, or Play+ require identity verification before the first payout is processed. Upload a government-issued ID through the verification tab in your account dashboard.

Account Changes

To update your registered email, linked payment method, or personal details, submit a request through live chat with your account ID. Changes take effect after we confirm your identity.

CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear, or you need to dispute a transaction, update your account details, or request account closure, our support team handles those requests directly. Reach out through any of the channels below and reference your account ID so we can pull your record without delay.

Team online

Live Chat

Open the chat widget from any page inside your account. A support agent will pull your account record and address terms-related questions or transaction disputes directly.

Email Support

Send your terms question or account-closure request to our support address. Include your registered email and account ID so we can locate your wallet record and respond accurately.

Help Center

Our help center lists step-by-step account processes — including how to submit an identity verification document and how to link or unlink a PayPal or Venmo account.

Common Questions About wolzabet Terms

These are the questions we get most often about how our terms apply to real account situations — from payment disputes to state eligibility to closing an account and getting your balance back.

You must be of legal gaming age in your state and located in a state where online gaming is permitted by law. Eligibility is determined by state law, not a federal standard, so confirm your state's rules before funding your account.

No. Under these terms, the payment method you use must belong to you and be registered to the same name as your wolzabet account. Third-party payment use may result in a hold on your account pending review.

Any verified balance in your account wallet will be returned via the payment method used for your last deposit — PayPal, Venmo, or Play+ as applicable — once any compliance review is complete.

We send a notice to the email address registered on your account before any material update takes effect. Continuing to use your account after that date means you accept the revised terms.

Contact our support team via live chat or email within a reasonable time of the transaction appearing on your account. Include your account ID and the transaction reference and we'll investigate and respond in writing.

No. Whether you access your account through a mobile browser, an Android app, or on desktop, the same terms apply. Your account wallet, transaction history, and identity verification status are consistent across all access points.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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